• I have a technical problem. Who can help me?

    Mail us at – we’ll have a look into it and help you 😊

  • When's the next update?

    We will update the game every 1-2 weeks. We try to implement features as fast as we can to give you a better gaming experience 😍

  • I don't have the update yet. Why?

    Updates for Android are delivered with a staged rollout process. This means that some people will get it sooner than others.

  • How can I update Idle Factory Tycoon?

    Go to the store and search for Idle Factory Tycoon. Press the update button and enjoy all the new features 😊 Sometimes you have to pull down the update screen to refresh it!

  • How can i change the language and why isn’t my language available yet?

    Click on the gear-wheel to open the menu. Scroll down to where it says “Settings”. One of the settings is “Languages” click the “select” button and choose your favorite language 😍
    We will implement more languages in the future, but we can’t give you an exact date of completion yet 😅

  • On which devices can I play this game?

    It is available for Android (version 4.0.3+).

  • Can I save my game progress?

    Sadly we don’t have a cloudsave feature yet. We are already working on this and will try to release it as soon as possible! 🙂

  • Do I have to pay?

    No, it’s completely free! However you can spend money on small items. Spending money also helps us to develop new features 😊

  • Am I allowed to make a Let’s Play?

    We’d love to hear your opinion about our game and always encourage people to do so. Be creative, innovative and as fancy as you’d like to be! If you need something else, have ideas on how to improve the game or maybe even just want to talk – feel free to write to us any time 😊🎮

  • My purchase had a problem and I want a refund!

    If you encounter a problem with your purchased product just send us a mail 📩 We will need your Transaction ID (GPA.xxxx-xxxx-xxxx-xxxxx) to be able to help you out!

  • I want to reset my game! How can I do this ?

    Sadly, there is no reset button in the game 😔
    But you can always delete the game and reinstall it to reset your game.

  • How do I play Idle Factory Tycoon?

    In Idle Factory Tycoon you can manage your own factories and automate the workflow to get more idle cash.
    Your workstations create products you can either sell or continue developing to create better recipes.
    Once you close the game your managers keep collecting idle cash for you that you can invest 🤑
    Use Super Cash to improve your products and sell them at a higher price
    Open the game every 4 hours to get free Super Cash 💸
    Manage up to 20 different workstations in each factory (e.g. toaster, battery, car productions and airplanes) 🔨🔧⚙

  • How can I earn money when the app is closed?

    After you have hired managers and automated your production you will earn money even when your app is closed – this is the so called ‘Idle Cash’. So let the game work for you and lean back 😂

  • What are the currencies?

    The total amount of money you have on the first island (= Grass Continent).
    Idle Cash:
    The amount of money you earn in a second while the game is closed on the first island.
    The Ice Idle Cash and Fire Idle Cash works the same way but only for the second and third island.
    Super Cash:
    You get this currency from levelling up your mine shafts, surface stations, and from the daily rewards! Use it to buy boosts from the store to progress even faster! 😍
    It is spent throughout the whole Idle Miner world.

  • How do I spend my Super Cash?

    Super Cash is spent in our in-game store which is the second icon on the bottom left. You can use your hard earned Super Cash to buy boosts and Instant Cash to help you progress faster! 😍 It is spent throughout the whole Idle Miner world.

  • What is a aa, ab, ac…?

    These are actually just made up fancy names 😂 We changed our annotation so we could display higher numbers:
    k = 1,000
    m = 1,000,000
    b = 1,000,000,000
    t = 1,000,000,000,000
    aa = 1,000,000,000,000,000
    ab= 1,000,000,000,000,000,000
    ac = ….

  • What are the different boosts for?

    Idle Cash Clock: After buying this item you get two times Idle Cash forever in all factories.
    Production Clock: This item doubles your production in all factories forever!
    Ad Campaigns: By pressing the button at the bottom of your screen you can double your current income by watching a small video.

  • What are the maximum levels?

    The maximum level for the workstations is 800 and 2400 for the warehouse and market!

  • How big is the world?

    Right now you are able to play with 2 different factories. We are currently working on a 3rd factory and there might be more in the future! 🙂

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